By accessing and using our Shopify site audit service (“Service”), you acknowledge and agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use the Service.
Our audit provides practical and strategic recommendations by evaluating the following key areas:
To request an audit, you must provide a valid company email address associated with the Shopify website subject to the audit. If requested, you must demonstrate a direct affiliation with the website.
Audit requests submitted on behalf of third-party clients will not be accepted.
Example: If a marketing agency submits an audit request for a Shopify store owned by one of its clients, the request will be declined. The audit must be requested directly by the business that owns the Shopify website.
You must provide your legal first and last name when submitting an audit request.
If the Shopify store requires fundamental restructuring or extensive corrections that amount to a complete overhaul, we reserve the right to decline the audit request.
The estimated audit delivery time is approximate and may be subject to change. We do not guarantee a specific turnaround time.
Failure to provide timely and clear responses to requested information may result in audit refusal. We reserve the right to decline an audit if the requester does not maintain proper and prompt communication.
If your Shopify store is using a free theme (e.g., Dawn), we reserve the right to decline the audit request or recommend an alternative course of action. Free themes often lack the flexibility, performance optimization, and built-in conversion features found in premium themes. As a result, auditing and improving a free theme may require disproportionate time and resources. In such cases, we may suggest switching to a premium theme as a more effective and sustainable solution.
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut laboTo request an audit, your Shopify store must have a custom domain (e.g., yourstore.com) properly connected to the website. Stores using only a default Shopify subdomain (e.g., yourstore.myshopify.com) are not eligible for the audit.re et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur.
While our audit may include accessibility checks, we do not certify, warrant, or guarantee that our recommendations will bring your Shopify website into compliance with the Web Content Accessibility Guidelines (WCAG) or any other accessibility standards, laws, or regulations. You remain solely responsible for ensuring compliance with applicable legal and regulatory requirements.
The audit is provided "as is", without any warranties, express or implied. We make no representations regarding:
To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or special damages—including, but not limited to, lost revenue, lost profits, data loss, or business interruption—arising from or related to the use of our Service.
You are solely responsible for any decisions, modifications, or implementations made based on the audit findings. We strongly recommend consulting with a professional before making significant changes to your website.
All content, materials, and data provided through the Service—including but not limited to audit reports, graphics, text, and documentation—are the exclusive property of 2 Create Ltd DBA HeavyBag and are protected under applicable intellectual property laws.
Without prior written consent, you may not:
We reserve the right to:
We reserve the right to deny, suspend, or terminate access to the Service at our sole discretion, without prior notice, if:
For any questions regarding these Terms, please contact us at info@heavybag.com
